INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
What is the standard shipping time for my order?
Answer: We process all orders within 1–2 business days. Standard shipping usually takes 3–5 business days depending on your location. Once your order is shipped, you will receive a tracking link via email to monitor your delivery.
Can I custom embroider my scrubs with my name or hospital logo?
Yes, absolutely! We offer high-quality custom embroidery services for names, credentials, and clinic/hospital logos. You can select the embroidery option directly on the product page before adding the item to your cart.
How do I choose the correct size for Elysian Scrubs?
To find your perfect fit, please refer to our detailed Sizing Guide available on each product page. Our scrubs are designed with modern fits and 4-way stretch fabric, but we always recommend measuring your chest, waist, and hips for the most accurate fit.
What is your return and exchange policy?
We want you to love your scrubs! We accept returns and exchanges on all unworn, unwashed items with original tags attached within 30 days of purchase. Please note that custom-embroidered items cannot be returned or exchanged unless there is a manufacturing defect.
What fabric blend do you use, and how should I wash my scrubs?
Our premium scrubs are made from a high-performance Polyester-Rayon-Spandex blend that offers ultimate softness, durability, and stretch. For best results and longevity, machine wash cold with like colors and tumble dry on low. Do not bleach or iron directly on logos.
Do you offer bulk discounts for hospitals or medical clinics?
Yes, we provide special group pricing and bulk discounts for hospitals, private practices, and medical teams. Please reach out to our team directly through the contact form on this page or email us at support@elysianscrubs.com for a customized quote.
INFORMATION ABOUT US